The Fall River Police Department's Professional Standards
unit is compromised of one Detective Lieutenant and one
Detective that are assigned by the Chief of Police and work
under his direct command. The Professional Standards Unit's
primary function is to thoroughly investigate complaints and
ensure the integrity of our department as well as act as a
liaison to the media.
The Fall River Police Department must provide citizens with a
fair and effective avenue for redress of legitimate complaints
against its officers. The Professional Standards Unit also
protects the members of the Department by investigating and
dismissing false and unfounded allegations of misconduct. The
Professional Standards Unit also assures that each officer
receives every protection he/she is entitled to under both the
state and Federal Constitutions.
The Professional Standards Unit's function is vital for the
maintenance of professional conduct with the Fall River Police
Department. The integrity and professionalism of the Department
is in direct proportion to the integrity and discipline of each
of its members. The public image of the Department is largely
determined by the quality of the Professional Standards Unit's
function in responding to allegations of misconduct by the
Department or its members.
The Professional Standards Unit is also responsible for Media
Relations and have the responsibility to prepare and distribute
news releases as directed by the Chief of Police. In addition,
the Unit will assist, coordinate and review press releases and
public interest items from all Department Divisions or Units.
It is of utmost importance to the administration of the Fall
River Police Department to provide citizens of Fall River with a
quality of police services citizens that ensures the utmost
integrity of all employees.
To ensure that this level of service is continually provided
to citizens, it is recognized that there must be a method for
the administration to be made aware of citizen’s complaints
regarding actions or inactions of sworn or civilian employees of
this department, that fail to meet the standards required.
It is the policy of the Fall River Police Department to
accept and investigate all complaints of misconduct or
wrongdoing against the Department or Department employees,
regardless of the source of such complaint, by conducting a
regulated, thorough and impartial examination of all available
A standard complaint form shall be used to record all
complaints of misconduct, mistreatment or unethical practices
against Department personnel, whether registered by a citizen,
initiated from within the Department or forwarded by another
governmental agency. The Complaint Control Form (PD 252) shall
be located at the Fall River Police Department.
Any person requesting to make a complaint against an employee
of the Department shall, upon request, be given a copy of the
Complaint Control Form (PD 252) this form is not to leave the
police station since they are all numbered. A complainant may
write a separate narrative and attach it to the complaint form.
Every person making a complaint against a Department employee
shall receive a letter from the Office of Professional Standards
to serve as a receipt verifying that such complaint has been
At the conclusion of any administrative investigation, a full
written report shall be prepared for submission to the Chief of
The Chief of Police will determine one of the below findings
based on all of the information presented to him/her.
- Not Sustained
Every person who has filed a complaint against an employee
shall be notified promptly as to the final results of the
investigation by a form letter in the mail.
For further information please contact the Fall River Police
Lieutenant Ronald Furtado
508-324-2810 ext. 272
Lieutenant Paul Santos
Back to Divisions
508-324-2810 ext. 210