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Public Information

It is of utmost importance to the administration of the Fall River Police Department to provide citizens of Fall River with a quality of police services citizens that ensures the utmost integrity of all employees.

To ensure that this level of service is continually provided to citizens, it is recognized that there must be a method for the administration to be made aware of citizen’s complaints regarding actions or inactions of sworn or civilian employees of this department, that fail to meet the standards required.

It is the policy of the Fall River Police Department to accept and investigate all complaints of misconduct or wrongdoing against the Department or Department employees, regardless of the source of such complaint, by conducting a regulated, thorough and impartial examination of all available factual information.


A standard complaint form shall be used to record all complaints of misconduct, mistreatment or unethical practices against Department personnel, whether registered by a citizen, initiated from within the Department or forwarded by another governmental agency. The Complaint Control Form (PD 252) shall be located at the Fall River Police Department.

Any person requesting to make a complaint against an employee of the Department shall, upon request, be given a copy of the Complaint Control Form (PD 252) this form is not to leave the police station since they are all numbered. A complainant may write a separate narrative and attach it to the complaint form.

Every person making a complaint against a Department employee shall receive a letter from the Office of Professional Standards to serve as a receipt verifying that such complaint has been received.

At the conclusion of any administrative investigation, a full written report shall be prepared for submission to the Chief of Police.

The Chief of Police will determine one of the below findings based on all of the information presented to him/her.

  • Sustained
  • Not Sustained [Inconclusive]
  • Unfounded
  • Exonerated

Every person who has filed a complaint against an employee shall be notified promptly as to the final results of the investigation by a form letter in the mail.

For further information please contact the Fall River Police Department.

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